AI receptionist for small businesses
Never miss another call, or another customer.
Onshore Answering Service gives your business a friendly AI receptionist that picks up every call, books appointments, captures leads, and texts back anyone you miss. It works around the clock so you can focus on the work in front of you.
🔊 Coming soon: call our AI to hear it liveHow it works
Up and running without the hassle
Tell us about your business
Fill out the demo form with your services, hours, and the questions callers ask most.
We set up your receptionist
We build your AI receptionist with your greeting, your answers, your booking rules, and your transfer preferences.
Forward your calls
Point your business line at your new receptionist for all calls, after hours only, or overflow. You choose.
Get every lead, instantly
Bookings land on your calendar and call summaries arrive by text or email, ready for follow up.
Features
Everything a great receptionist does
24/7 answering
Every call answered in a natural, friendly voice, nights, weekends, and holidays included.
Appointment booking
Callers can book, reschedule, or cancel right on the call, synced with your calendar.
Lead capture
Name, number, reason for calling, and the details you care about, sent to you instantly.
Missed call text back
If a call slips through, the caller gets a friendly text right away so the conversation keeps going.
Answers your FAQs
Hours, services, service areas, pricing policies, and directions, answered the way you would.
Smart transfers
Urgent or high value calls can be passed to you or your team based on rules you set.
Call summaries
Clear summaries and transcripts so you know what happened on every call without listening to recordings.
Works with your CRM
Built on a platform that connects to calendars, CRMs, and pipelines to keep everything in one place.
Industries
Built for businesses that live on the phone
Do not see your industry? If your customers call you, there is a good chance we can help.
FAQ
Questions, answered
Will callers know they are talking to AI?
The receptionist sounds natural and friendly. We recommend being upfront, and you can choose how it introduces itself.
Can I keep my current phone number?
Yes. You simply forward your existing number, so customers keep calling the number they already know.
What if a caller needs a real person?
You set the rules. Urgent calls or specific requests can be transferred to you or a team member, or a message can be taken.
Does it work with my calendar?
It can book directly into supported calendars and booking tools. We will confirm the best setup for you during your demo.
How long does setup take?
Once we have your details, setup is quick. We will walk you through the timeline on your demo.
How much does it cost?
Plans depend on your call volume and features. Request a demo and we will share options that fit your business.
What happened to Onshore Answering Service's old service?
We have refreshed the brand around a modern AI receptionist. Please use the demo form on this page to get in touch.
Request a demo
See what your AI receptionist could sound like
The more you share, the more your demo will feel like your business.